EFT (Electronic Funds Transfer) collections is the process of electronically debiting a client's bank account on a scheduled date to collect a recurring payment — such as a monthly insurance premium, loan instalment, or subscription fee. The business submits a debit instruction to PayInc (BankservAfrica) via their bank or a payment service provider. The instruction is cleared and the funds are settled into the collecting business's account, typically within 1–2 business days. PASA governs the rules for EFT collections including dispute windows, early debit order (EDO) timings, and return reason codes.

DebiCheck is an authenticated debit order system introduced by the South African Reserve Bank (SARB) and PASA to combat the high rate of disputed debit orders. Before a DebiCheck mandate can be activated, the account holder must authenticate it via their bank's app, USSD, ATM, or branch. The authentication confirms the amount, collection date, and frequency — creating a verified, tamper-evident mandate. Once confirmed, only collections that match the authenticated mandate terms can be processed. All new debit orders in South Africa are required to use DebiCheck under the PASA migration programme.

RM (Registered Mandate) refers to the digital mandate record itself — the formal authorisation given by a debtor to allow a creditor to debit their account under agreed terms. RMS (Registered Mandate Services) refers to the outsourced service offering provided by third-party providers to manage mandate registration, storage, tracking, amendments, and dispute resolution on behalf of collecting businesses. Large businesses often use RMS providers to handle mandate administration at scale, reducing operational risk and ensuring PASA compliance.

Account Tracking monitors changes to a debtor's bank account details — including account number, branch code, account type, and account status — across the South African banking system. When a client switches banks or closes an account, their collections will fail without updated details, leading to return item fees, cashflow disruption, and manual rework. Account Tracking services proactively notify collecting businesses of changes so mandates can be updated before the next collection run, reducing failed EFT rates and protecting revenue.